Terms & Conditions

Last Updated: January 2026

Welcome to Luxe Haven Decor.
These Terms & Conditions (“Terms”) govern your access to and use of our website luxehavendecor.in and the services provided by Luxe Haven Decor. By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Us

Website Name: Luxe Haven Decor
Website URL: https://luxehavendecor.in
Business Category: Home Decor
Email: luxehavendecor5@gmail.com
Address:
Haraditya, Harinkhola,
Arambagh, Hooghly,
West Bengal – 712415, India

2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least 18 years old or accessing the website under the supervision of a legal guardian.

  • You are legally capable of entering into a binding agreement under Indian law.

  • All information provided by you is accurate, complete, and up to date.

We reserve the right to refuse service to anyone for any reason at any time.

3. Website Usage & Conduct

You agree to use our website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations

  • Transmit viruses, malware, or harmful code

  • Attempt unauthorized access to our systems

  • Interfere with the website’s security or performance

  • Use the website for fraudulent or misleading activities

Any misuse may result in immediate termination of access.

4. Products & Services

Luxe Haven Decor offers a curated selection of home décor products, including but not limited to:

  • Decorative items

  • Home accessories

  • Interior décor pieces

  • Lifestyle décor products

Product Information

We strive to display product descriptions, images, pricing, and availability as accurately as possible. However:

  • Colors may vary slightly due to screen settings

  • Measurements may have minor variations

  • Handmade or crafted products may have natural imperfections

Such variations do not qualify as defects.

5. Pricing & Payment

Pricing

  • All prices are listed in Indian Rupees (INR)

  • Prices may change without prior notice

  • Taxes and shipping charges (if applicable) are calculated at checkout

Payment Methods

We accept secure online payments through trusted payment gateways. By placing an order, you confirm that:

  • You are authorized to use the payment method

  • Payment details provided are accurate

We are not responsible for payment failures caused by banks, gateways, or third-party services.

6. Order Acceptance & Cancellation

Order Acceptance

  • Orders are confirmed only after successful payment

  • We reserve the right to cancel any order due to:

    • Incorrect pricing

    • Product unavailability

    • Suspected fraud

    • Incorrect customer information

Order Cancellation

  • Orders may be canceled before dispatch

  • Once shipped, orders cannot be canceled

  • Refunds (if applicable) are processed according to our Return & Refund Policy

7. Shipping & Delivery

  • We ship products across eligible locations in India

  • Delivery timelines are estimates and may vary due to:

    • Courier delays

    • Weather conditions

    • Festivals or holidays

    • Force majeure events

Luxe Haven Decor is not responsible for delays beyond our control.

8. Returns, Refunds & Replacements

All return, refund, and replacement requests are governed by our Return & Refund Policy, available on the website.

General conditions include:

  • Products must be unused and in original packaging

  • Certain items may be non-returnable

  • Refund timelines depend on payment method and bank processing

9. Intellectual Property Rights

All content on this website, including:

  • Text

  • Images

  • Logos

  • Graphics

  • Product designs

  • Website layout

is the exclusive property of Luxe Haven Decor and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

10. User-Generated Content

If you submit reviews, comments, images, or feedback:

  • You grant us a non-exclusive, royalty-free right to use them

  • Content must not be offensive, misleading, or illegal

  • We reserve the right to remove any content at our discretion

11. Third-Party Links & Services

Our website may contain links to third-party websites or services. We are not responsible for:

  • Content accuracy

  • Privacy practices

  • Policies or services of third-party websites

Accessing third-party links is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law:

  • Luxe Haven Decor shall not be liable for indirect, incidental, or consequential damages

  • Our liability shall not exceed the value of the product purchased

  • We are not responsible for losses arising from misuse of products

13. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis. We do not guarantee:

  • Continuous website availability

  • Error-free operation

  • Suitability for specific purposes beyond stated use

14. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Pandemics

  • Strikes or transportation failures

15. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Account Responsibility

If you create an account on our website:

  • You are responsible for maintaining confidentiality of login details

  • You agree to notify us immediately of unauthorized access

  • We are not liable for losses caused by unauthorized use of your account

17. Termination of Access

We reserve the right to:

  • Suspend or terminate your access without notice

  • Remove content or accounts that violate these Terms

Termination does not affect accrued rights or obligations.

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Hooghly, West Bengal, India.

19. Changes to Terms & Conditions

We may update these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website.

It is your responsibility to review this page periodically.

20. Contact Information

For questions, concerns, or support, please contact us:

Email: luxehavendecor5@gmail.com
Address:
Luxe Haven Decor
Haraditya, Harinkhola,
Arambagh, Hooghly,
West Bengal – 712415, India

Final Note

Thank you for choosing Luxe Haven Decor. Your trust means everything to us, and we are committed to providing elegant home décor with transparent policies and customer-first service.